Club settings

1. Under Names, change any name and press Save names.
2. Open Parts of the app the club uses, then under Areas and What this club uses switch off what the club does not use.
3. To add another gym or field, open More venues, fill in Add a venue and press Add venue.
4. If the club takes bookings, open Cancellation policy to change what happens when somebody cancels.
5. Owner only: Close this club is at the very bottom.

The owner and admins see the whole page. A director sees only Add a venue, because adding a venue is part of running the schedule.

Only the owner can close the club.

The line under the club's name shows your share link. It never changes, because it is on flyers and in parents' phones.

Export everything (JSON) and CSV download the club's whole record.

The time zone does not change either. Every session is stored as a moment in time, so changing the zone would move every one of them by hours. If yours is wrong, get in touch rather than working round it.

What the club, the place you use, and each Program are called on every screen and email. Change one and press Save names.

The place's label reads Where you train or Where you play, depending on what the club runs. Under it is the time zone its times are in.

Areas switches a whole part of the club on or off. Each part has its own home and screens, for whoever runs it.

Families, venues and messages are shared by both. Switching one off hides it; nothing is deleted. The last area on cannot be switched off.

Each part of the app, what it does, and a button to switch it off or back on.

Switching one off hides it and refuses changes to it. Nothing is deleted, the export still carries it, and switching it back on returns everything as it was.

Some parts need another switched on first, and the page says so if you try. The last thing switched on cannot be switched off.

Each part also says which plan it belongs to. Using one outside your plan is never blocked.

Training covers packs, level-gated booking, requests for a spot and placement assessments.

Coach pay and cover covers pay rates and payroll, coaches' hours, and the board a session goes on when somebody cannot work it.

Facilities is your spaces week by week, renting a space out, and how much each is used.

Public page is your own words, contact details and prices on the page your share link opens. Off, the share link still lists what is on.

Your cancellation rules for Training bookings. The sentence under the heading reads your current policy back to you.

Every booking keeps the policy it was made under. Changing it never changes what a family already agreed to.

Cancel at least this many hours before: earlier than this, the session goes back on the family's pack.

Later than that: the session is used, given back anyway, or given back minus The fee.

If they simply do not turn up: whether a no-show uses the session. It is settled the morning after, from the coach's register. A session with no register decides nothing. Giving it back waits for you on Families, under Missed sessions to decide.

No-show fee: blank for none. It is raised only when the coach marks a child No-show on the register.

Charge fees automatically: a fee goes on the card or bank account the family saved with the club. With nothing saved, or a decline, it is owed. It needs the club to take payments, and applies to bookings made from then on.

Hold a waitlist offer for: how many hours a family has to take a place that came free.

Press Save the policy. This card shows only when the club uses Training.

Another gym or field you use. Type its Name and, if you like, Address (optional), then press Add venue.

Its times are in the club's time zone. Add its courts or rooms on Facilities.

Owner only, at the bottom of the page. Type the club's name and press Close this club in 90 days.

Every family is told once, with the date. Everything keeps working until then. Keep the club open stops it at any point.

On that date the schedule, the bookings, everything coaches recorded and the club record are deleted for good. Take an export first.

Children's own records survive, because they belong to their families.

An admin sees the closing date in a notice, but only the owner can stop it.

Can I change our share link?

Does switching something off delete it?

Why don't I see the cancellation policy?