TourneyMind

Tournament Director Terms and Agreement

Effective August 16, 2026

These Tournament Director Terms and Agreement (“Agreement”) are entered into between TourneyMind LLC, doing business as TourneyMind (“Platform,” “we,” “us,” or “our”), and the individual or organization creating, publishing, administering, or managing a tournament or event through the Platform (“Tournament Director,” “Director,” “Organizer,” “you,” or “your”).

By creating an organizer account, clicking “I Agree,” publishing an event, accepting registrations, collecting payments, or otherwise using the Platform as a Tournament Director, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

If you are accepting this Agreement on behalf of a club, association, business, nonprofit organization, school, league, or other entity, you represent and warrant that you have authority to bind that entity to this Agreement.

1. Purpose of the Platform

The Platform provides technology that may assist Tournament Directors with functions such as:

The Platform provides technology. The Tournament Director operates the tournament.

Unless expressly agreed otherwise in writing, the Platform does not organize, supervise, sanction, officiate, operate, manage, control, or assume responsibility for any tournament listed through the Platform.

2. Tournament Director Responsibility

The Tournament Director is solely responsible for the creation, administration, management, safety, operation, and completion of each tournament or event the Director creates or manages through the Platform. This responsibility includes, without limitation:

The Platform does not assume any of these obligations by providing software or services to the Tournament Director.

3. Independent Tournament Organizer

The Tournament Director is an independent event organizer and is not an employee, representative, partner, joint venturer, franchisee, or agent of the Platform.

The Director may not represent or imply that:

The Platform's name or logo may not be used in a manner that implies sponsorship, endorsement, sanctioning, or operational responsibility unless expressly authorized by the Platform.

4. Accurate Tournament Information

The Tournament Director agrees that all information provided through the Platform will be accurate, current, and not misleading. This includes tournament dates, locations, divisions, age and grade requirements, registration fees, deadlines, refund policies, schedules, rules, eligibility requirements, contact information, facility information, and other material conditions of participation.

The Director must promptly correct information that becomes inaccurate.

5. Tournament Rules and Eligibility

The Tournament Director is solely responsible for establishing and enforcing tournament rules and eligibility requirements.

The Platform is not responsible for determining whether a team or athlete is eligible; age or grade eligibility; roster eligibility; residency requirements; governing-body eligibility; player identification requirements; competitive classifications; disciplinary eligibility; or compliance with tournament-specific rules.

Any eligibility tools or information supplied through the Platform are administrative aids only and do not replace the Tournament Director's responsibility to verify eligibility.

6. Schedule and Bracket Responsibility

The Platform may provide automated or assisted scheduling, pooling, seeding, bracket, standings, and scoring functionality.

The Tournament Director is responsible for reviewing and approving all schedules before publication. Software-generated schedules may require manual review for issues including team conflicts, coach conflicts, venue availability, court or field availability, required rest periods, travel considerations, division placement, officiating availability, scheduling preferences, and tournament-specific rules.

The Platform does not guarantee that a generated schedule will be free from conflicts, errors, omissions, or undesirable matchups.

Once a schedule is published, the Director remains responsible for reviewing and communicating subsequent changes.

7. Team Registration

If the Tournament Director enables registration through the Platform, the Director authorizes the Platform to receive registration information on the Director's behalf.

The Director is responsible for clearly communicating before registration: registration price; applicable processing or service fees; registration deadlines; tournament eligibility; admission requirements; refund and cancellation policies; required waivers; roster requirements; and other material tournament conditions.

Acceptance of a registration through the Platform does not constitute a guarantee by the Platform that a team is eligible, appropriately classified, or entitled to participate.

8. Registration Acceptance and Rejection

The Tournament Director determines which teams are accepted into the tournament unless the Platform expressly provides an automated acceptance feature selected by the Director.

The Director is responsible for waitlists, acceptance decisions, rejection decisions, division capacity, reassignment of teams, removal of teams, and communication of those decisions.

The Director agrees not to use the Platform to discriminate unlawfully against any person or organization.

9. Payments

The Platform may allow Tournament Directors to collect registration fees or other payments using third-party payment processors, including Stripe or another designated payment processor. The Director agrees to comply with all applicable payment-processor agreements and requirements.

Unless expressly stated otherwise by the Platform, the Tournament Director remains responsible for the underlying tournament transaction, including the registration fee charged, delivery of the tournament or event, refunds, disputes, cancellations, taxes, chargebacks, and participant claims regarding the tournament.

Payment processing by the Platform does not make the Platform the organizer, promoter, operator, or provider of the tournament.

10. Platform and Processing Fees

The Director agrees to pay all Platform fees, subscription fees, transaction fees, payment-processing fees, or other charges disclosed before the applicable transaction.

Registration payments are charged directly on the Tournament Director's own payment-processor account. The Platform does not collect, hold, or route those funds, and does not deduct its fees from them. Platform fees are charged to the Director separately.

Platform fees are due when a tournament is published. A tournament may not be published while Platform fees remain unpaid.

Unless otherwise expressly stated, Platform fees and payment-processing fees are separate from the Tournament Director's tournament registration fee.

Platform fees are nonrefundable except where expressly required by law or stated otherwise in the Platform's published refund policy.

11. Payouts

Payments collected for the Tournament Director may be paid to the Director through a third-party payment processor.

Payout timing may be subject to identity verification, banking verification, processor requirements, fraud review, chargeback risk, account restrictions, reserves, negative balances, applicable law, and other payment-processing requirements.

The Platform does not guarantee a specific payout date where payout processing is controlled by a third-party payment processor or financial institution.

12. Refund Policy

Before accepting paid registrations, the Tournament Director must establish and publish a clear refund and cancellation policy. The Director is responsible for administering and honoring that policy.

The Platform may provide technical functionality allowing a Director to issue a refund, but the Platform does not determine whether a registrant is contractually entitled to a refund unless required by law or payment-network requirements.

A Director may not advertise a refund policy and then intentionally refuse to honor it.

If no refund policy is published, the Platform may take reasonable actions it determines necessary to address customer disputes, legal requirements, processor requirements, or excessive chargeback risk.

13. Canceled, Postponed, or Modified Tournaments

The Tournament Director is solely responsible for decisions to cancel, postpone, relocate, shorten, modify, or otherwise change an event. The Director must promptly communicate material changes to affected teams.

The Director remains responsible for refunds or credits arising from such changes according to the Director's published refund policy, applicable law, payment-network requirements, and any separate written agreement between the Director and the registrant.

The Platform is not responsible for losses resulting from tournament cancellation or modification, including travel expenses, hotel expenses, lost revenue, lost profits, or other consequential expenses.

14. Chargebacks and Payment Disputes

The Tournament Director is responsible for chargebacks, payment disputes, reversals, refunds, and related fees associated with the Director's tournament transactions except to the extent caused solely by an error attributable to the Platform.

Chargebacks and disputes arise on the Tournament Director's own payment-processor account. The Director acknowledges that the payment processor may exercise its own rights against that account under the processor's agreement, which the Platform neither controls nor guarantees.

Amounts the Director owes the Platform are recovered as Platform fees: they are due at publication, and a tournament may not be published while they remain unpaid. The Platform may also pursue unpaid amounts by ordinary means.

The Director agrees to reasonably cooperate with requests for documentation necessary to respond to payment disputes.

The Platform may assist with submission of chargeback evidence but does not guarantee the outcome of any chargeback or payment dispute.

15. Taxes

The Tournament Director is responsible for determining and satisfying all taxes, reporting requirements, exemptions, permits, and other governmental obligations arising from the Director's activities.

The Platform may collect, report, withhold, or remit amounts when required by law or required by a payment processor.

Nothing provided by the Platform constitutes tax advice.

16. Participant Waivers and Releases

The Tournament Director is responsible for determining what participant agreements, waivers, releases, medical authorizations, codes of conduct, photo releases, or other documents are appropriate or legally required for the tournament.

The Platform does not supply a participation waiver. The waiver is the Tournament Director's own document: the Director writes it, owns it, and is responsible for its content.

Where the Director uses the Platform to present a waiver and collect signatures, the Platform provides a technical mechanism for presentation, acceptance and record-keeping only. The Platform does not represent that a Director-provided waiver is legally sufficient or enforceable, and does not represent that an electronic signature satisfies the Director's insurer or any governing body.

The Director should obtain legal review of tournament-specific waivers where appropriate.

17. Minors

Where participants are minors, the Tournament Director is responsible for obtaining any required authorization, consent, acknowledgement, waiver, or release from a parent, guardian, or other legally authorized person.

The Director must not knowingly instruct minors to provide information directly through the Platform where applicable law requires parental or guardian involvement.

18. Participant Data and Privacy

The Tournament Director may receive access to information regarding teams, coaches, athletes, parents, officials, or other tournament participants. The Director agrees to:

The Director represents that information uploaded to the Platform has been lawfully obtained and may lawfully be provided to the Platform for the intended purpose.

19. Public Publication of Tournament Information

Publishing a tournament makes information about it publicly accessible without a login. This ordinarily includes the tournament name, dates, venues, division names, team names, schedules, court assignments, scores, standings and brackets.

The Tournament Director decides whether and when to publish, and by publishing directs the Platform to make that information public. The Director is responsible for confirming that publication is appropriate for their event and participants, including where a team name identifies a school, a club or an individual.

The Platform does not publish payment information, billing information, account credentials, signed waivers, waiver signatures, participant (roster) names, coach or team contact details, or answers to a Director's custom registration questions.

Search engines and other services may index published pages, and copies may persist elsewhere after a page changes or is removed. The Platform cannot recall information once it has been public.

20. Capability Links

Several Platform functions are reached through a secret link rather than an account, so that coaches, parents, scorekeepers and volunteers do not need to register. These include team roster pages, waiver links for families, score-entry pages, check-in pages and team messaging.

Possession of such a link is the credential. Anyone holding one can use it, whether or not the Director intended them to, and the Platform cannot distinguish an intended holder from an unintended one.

The Tournament Director is responsible for distributing these links only to the people who need them, and for instructing recipients not to forward or publish them.

The Director may regenerate any capability link at any time, which immediately invalidates the previous one. Regeneration is the remedy for a link that has been forwarded, posted publicly or otherwise lost, and the Director agrees to use it promptly on becoming aware of such an event.

21. Sensitive Information

The Director should not upload unnecessary sensitive personal information to the Platform. Unless a specific Platform feature expressly requests it, the Director must not enter information such as Social Security numbers, complete payment-card numbers, banking credentials, account passwords, or other highly sensitive authentication information into notes, roster fields, custom text fields, messages, or uploads.

22. Communications

The Platform may provide email, text-message, push-notification, or other communication functionality. The Director is responsible for ensuring communications are appropriate and lawful; communicating schedule changes and emergency information; maintaining accurate recipient information; and not using Platform communication tools for spam, harassment, or unrelated solicitation.

Where the Director sends or causes to be sent text messages, the Director is responsible for obtaining and maintaining any consent required by applicable law from each recipient before messaging them, for honoring opt-out requests promptly, and for keeping records sufficient to demonstrate that consent. The Director is the sender for these purposes; the Platform provides the mechanism and does not obtain consent on the Director's behalf.

Electronic delivery cannot be guaranteed. The Tournament Director should use reasonable alternative communication methods when timely communication is critical to participant safety or tournament operation.

23. Facilities and Safety

The Tournament Director is solely responsible for evaluating whether tournament facilities are suitable and reasonably safe for the intended event. This responsibility includes appropriate consideration of playing surfaces; basketball goals, nets, fields, courts, or other athletic equipment; spectator areas; entrances and exits; emergency access; weather conditions; parking; crowd control; emergency procedures; and other facility conditions.

The Platform does not inspect or approve tournament facilities.

24. Officials, Employees, Contractors, and Volunteers

Officials, referees, scorekeepers, athletic trainers, security personnel, tournament workers, volunteers, and other persons engaged by the Tournament Director are not employees or agents of the Platform.

The Director is solely responsible for selecting, supervising, paying, credentialing, and, where appropriate, screening those individuals.

25. Insurance

The Tournament Director is responsible for maintaining insurance reasonably appropriate for the nature and size of the tournament and as required by applicable law, governing bodies, or facilities.

26. Compliance With Laws and Governing-Body Rules

The Tournament Director agrees to comply with all laws, regulations, ordinances, facility rules, sanctioning-body requirements, and other legal obligations applicable to the tournament. The Director is responsible for determining which requirements apply.

The Platform's availability in a jurisdiction does not constitute a representation that the Director's tournament is legally permitted in that jurisdiction.

27. Prohibited Activities

The Tournament Director may not use the Platform:

28. Director Content

The Tournament Director retains ownership of content the Director submits to the Platform, including tournament names, logos, descriptions, rules, images, documents, and related materials.

The Director grants the Platform a nonexclusive, worldwide, royalty-free license to host, store, reproduce, display, distribute, format, and otherwise use that content as reasonably necessary to provide the Platform; display and promote the Director's tournament; communicate tournament information; provide customer support; and operate and improve the service.

The Director represents that the Director has sufficient rights to submit and use all content provided to the Platform.

29. Platform Advertising

The Platform may display its own advertising, promotional content or branding on public tournament pages, on the courtside display board, and in other public Platform surfaces, including alongside advertising the Tournament Director has sold to their own sponsors.

The Director grants the Platform the right to do so. The Platform will not represent a Platform advertiser as a sponsor of the Director's tournament, and will not present Platform advertising in a way designed to be mistaken for the Director's own sponsors.

Platform advertising is not targeted using personal information and does not track visitors across unrelated websites.

The Director retains sole control over their own sponsor content and receives no share of Platform advertising revenue unless separately agreed in writing.

30. Platform Intellectual Property

The Platform's software, scheduling technology, design, databases, trademarks, logos, user interfaces, documentation, algorithms, and other proprietary technology remain the property of the Platform or its licensors.

The Director receives only a limited, revocable, nonexclusive, nontransferable right to use the Platform in accordance with this Agreement.

The Director may not reverse engineer, scrape, copy, resell, sublicense, or commercially exploit Platform technology except as expressly permitted.

31. Third-Party Services

The Platform may integrate with third-party services such as payment processors, mapping providers, messaging providers, email providers, hosting services, analytics providers, and other technology providers. Those services may be governed by separate terms.

The Platform is not responsible for a third-party provider's independent acts, outages, policies, decisions, or services.

32. Artificial-Intelligence Features

Parts of the Platform use artificial-intelligence models supplied by a third-party provider. These include interpreting a plain-English description of a tournament into a configuration, interpreting scheduling requests, drafting suggested text, and a public assistant that answers questions about a published event.

To provide these features, the content involved — which may include text written by the Tournament Director, by coaches, or by the Platform about the Director's event — is transmitted to that provider for processing.

AI-generated output may be inaccurate, incomplete, or unsuitable. It is a starting point, not a decision.

The Tournament Director is responsible for reviewing and approving AI-generated schedules, configurations, text and other output before relying on or publishing it. Publishing such output constitutes the Director's approval of it.

The Platform makes no warranty regarding the accuracy, completeness, fitness or availability of AI features, and disclaims liability for decisions made in reliance on their output to the maximum extent permitted by law.

The Platform does not use Director or participant content to train third-party artificial-intelligence models.

The Director must not enter information into AI-assisted fields that the Director is not permitted to disclose to a third-party processor.

33. Platform Access to Director Data

Platform personnel may access a Tournament Director's account and tournament data where reasonably necessary to provide support the Director has requested, to investigate a suspected security incident or violation of this Agreement, to maintain and repair the service, or where required by law.

The Platform also records usage information about how the service is used — including pages visited, features used, actions taken and diagnostic information — to operate, secure, measure and improve the Platform.

Access and usage information are handled in accordance with the Platform's Privacy Policy.

34. Platform Availability

The Platform will use commercially reasonable efforts to provide reliable service but does not guarantee uninterrupted or error-free operation. Service may be affected by maintenance, internet outages, hosting failures, third-party outages, cybersecurity events, telecommunications failures, force majeure events, or circumstances outside the Platform's reasonable control.

Tournament Directors should maintain appropriate operational contingency procedures for time-sensitive tournament activities.

35. Suspension or Removal of Tournaments

The Platform may suspend an account, remove a tournament, restrict payment processing, or restrict access if the Platform reasonably believes that:

When reasonably practicable, the Platform may provide the Director an opportunity to address the issue.

36. Account Security

The Director is responsible for maintaining the confidentiality and security of account credentials. The Director must promptly notify the Platform of unauthorized account access, compromised credentials, unauthorized financial activity, or other suspected account security incidents.

Actions taken through an authenticated Director account may be treated as authorized unless the Platform has been notified that the account has been compromised.

37. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM AND ALL RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

THE PLATFORM DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND ERROR-FREE OPERATION.

THE PLATFORM DOES NOT WARRANT THAT A TOURNAMENT WILL BE SUCCESSFUL; THAT A PARTICULAR NUMBER OF TEAMS WILL REGISTER; THAT A SCHEDULE WILL BE FREE OF CONFLICTS; THAT A TEAM WILL APPEAR FOR A GAME; THAT A PAYMENT WILL NOT BE DISPUTED; THAT A PARTICIPANT WILL COMPLY WITH TOURNAMENT RULES; OR THAT A THIRD-PARTY SERVICE WILL REMAIN AVAILABLE.

38. Assumption of Tournament Business Risk

The Tournament Director acknowledges that operating athletic tournaments involves business and operational risks, including cancellations, injuries, severe weather, team withdrawals, facility problems, referee shortages, payment disputes, scheduling changes, participant misconduct, low registration, travel disruptions, and other unforeseen circumstances.

Those risks are borne by the Tournament Director and are not transferred to the Platform merely because the Platform's technology is used.

39. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM AND ITS OWNERS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST REGISTRATIONS, LOSS OF DATA, TRAVEL EXPENSES, OR BUSINESS INTERRUPTION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO A TOURNAMENT, THE PLATFORM, OR THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (A) THE PLATFORM FEES ACTUALLY PAID BY THE TOURNAMENT DIRECTOR TO THE PLATFORM DURING THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) $1,000.

These limitations apply regardless of the legal theory asserted and to the maximum extent permitted by applicable law.

40. Indemnification

To the maximum extent permitted by law, the Tournament Director agrees to defend, indemnify, and hold harmless the Platform and its owners, affiliates, officers, directors, employees, contractors, and agents from claims, demands, actions, losses, liabilities, judgments, settlements, penalties, costs, and reasonable attorneys' fees arising from or related to:

This provision does not require the Director to indemnify the Platform to the extent a claim is finally determined to have resulted solely from the Platform's gross negligence or willful misconduct.

41. Force Majeure

The Platform will not be liable for failure or delay caused by events beyond its reasonable control, including natural disasters, severe weather, fire, flood, war, terrorism, civil unrest, governmental action, labor disruption, internet failures, telecommunications failures, cloud-service outages, utility failures, epidemics or pandemics, or other comparable events.

42. Termination by Tournament Director

The Tournament Director may stop using the Platform at any time, subject to outstanding payment obligations, chargebacks, refunds, registration obligations, and other liabilities incurred before termination.

Termination does not eliminate obligations that arose before termination.

43. Survival

Provisions that by their nature should survive termination will survive, including provisions concerning payments, refunds, chargebacks, intellectual property, disclaimers, limitations of liability, indemnification, dispute resolution, and amounts owed.

44. Governing Law

This Agreement will be governed by the laws of the State of Iowa, without regard to conflict-of-law principles.

Subject to any arbitration provision below, the parties consent to exclusive jurisdiction and venue in the state and federal courts located in Bremer County, Iowa.

45. Dispute Resolution

Before filing a lawsuit or arbitration concerning this Agreement, the complaining party must provide written notice describing the dispute and requested resolution.

The parties will attempt in good faith to resolve the dispute for at least thirty (30) days after receipt of the notice.

46. Electronic Communications

The Tournament Director consents to receiving agreements, notices, disclosures, payment information, account communications, and other records electronically. Electronic communications may be provided through the Platform, email, account notifications, or another electronic method associated with the Director's account.

47. Electronic Acceptance

The Director agrees that electronically accepting this Agreement has the same effect as signing a written agreement.

The Platform may maintain records relating to acceptance, including user account, organization, date and time, Agreement version, Internet Protocol address, device or session information, and acceptance action.

The Director may not publish a tournament or enable applicable paid services without accepting the then-current version of this Agreement.

48. Changes to this Agreement

The Platform may modify this Agreement from time to time. If a change is material, the Platform will provide reasonable notice through the Platform, email, or another reasonable method.

Where appropriate, the Platform may require the Director to affirmatively accept an updated Agreement before continuing to publish tournaments or collect payments.

Changes will not retroactively alter accrued payment or refund obligations unless required by law.

49. Assignment

The Tournament Director may not assign this Agreement without the Platform's prior written consent.

The Platform may assign this Agreement in connection with a merger, acquisition, corporate restructuring, financing, or sale of substantially all relevant assets.

50. Severability

If any provision of this Agreement is determined to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.

51. No Waiver

Failure by the Platform to enforce a provision of this Agreement does not waive the right to enforce that provision later.

52. Entire Agreement

This Agreement, together with the Platform's general Terms of Service, Privacy Policy, applicable fee disclosures, payment terms, and any additional written agreement expressly incorporated by reference, constitutes the entire agreement between the parties regarding the Director's use of the Platform in the capacity of tournament organizer.

If a specific written agreement signed by both parties expressly conflicts with this Agreement, the specific written agreement controls to the extent of the conflict.

53. Contact Information

Questions or legal notices regarding this Agreement should be directed to:

TourneyMind LLC
511 Schumacher Blvd
Denver, Iowa 50622

Tournament Director Acknowledgement

By selecting the acceptance checkbox and continuing, I represent that:

  1. I am at least 18 years old.
  2. I am authorized to act for the tournament organization identified in my account.
  3. I understand that TourneyMind provides tournament-management technology and does not operate my tournament.
  4. I am responsible for my tournament, including its operation, safety, rules, facilities, officials, registrations, refunds, and legal compliance.
  5. If I accept payments through the Platform, I agree to applicable payment-processor terms.
  6. I have read and agree to the Tournament Director Terms and Agreement.
  7. My electronic acceptance is intended to constitute my agreement to these terms.

Agreement version 2026-08-16.2, effective August 16, 2026. We record which version you accepted and when. If we revise this Agreement, that becomes a new version — it does not change what you already agreed to.

Questions about this page? Contact your tournament director, or reach TourneyMind LLCthrough the support link in your account.